Ruby Newell-Legner - 7 Star Service

Are You Making These 7 Training Mistakes?

When Starbucks looked into why so many hourly employees were quitting during their first 90 days on the job, company officials determined there was “a lack of connection” between new staff members and their stores. By providing new core training to help employees better connect with their stores — and designating learning coaches to be…
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7 Ways to Keep Meetings Short

After serving on 37 professional boards during my career — and spending six long years as a board member of my local homeowners association — I’ve become convinced that most people running meetings have no idea of how to run a meeting. Making the most of your meeting time is key to managing an effective…
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