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Are You A Leader … Or Just A Manager?

My first non-summer job was working at a movie theater. I sold tickets and worked in the concessions stand, where I received my initial glimpses of what it took to…
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Are You Making These 7 Training Mistakes?

When Starbucks looked into why so many hourly employees were quitting during their first 90 days on the job, company officials determined there was “a lack of connection” between new…
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7 Ways to Keep Meetings Short

After serving on 37 professional boards during my career — and spending six long years as a board member of my local homeowners association — I’ve become convinced that most…
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