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The Coach Approach: How Winning Managers Help Employees

Time for a short story: When I was a recreation center manager, one of my employees — let’s call her Lisa — had earned her degree and all her required…
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How to Develop Future Leaders

Out of curiosity, I recently Googled “leader.” The results varied considerably — from “the person who leads or commands a group, organization or country” to a bicycle shop in San…
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Host a Championship-Caliber Webinar

Presenting a successful webinar is the result of planning with purpose and intent. You must take several steps to ensure your participants sign off feeling educated and that their time…
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