Ruby Newell-Legner - 7 Star Service

Bill Wickett

This has been an excellent addition to the organization and our thought processes – making fans first is essential to growing our business and footprint in Tampa Bay.We are creating better fan and community experiences by applying Ruby’s Cycles of Service™ principles when we conduct public events outside the building- making each player touch with a fan as positive an experience as possible.

Bill WickettExecutive Vice President – CommunicationsTampa Bay Times Forum