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What the Leisure Industry Can Learn from the World’s Most-Admired Company

By now, it should be no surprise that General Electric has been among the world’s most admired companies for years. Why so much success? Because GE develops its people. Although you may think of light bulbs, dishwashers and aircraft turbosuperchargers when you hear the name “GE,” I’ll argue that the New York City-based conglomerate’s greatest…
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The Coach Approach: How Winning Managers Help Employees

Time for a short story: When I was a recreation center manager, one of my employees — let’s call her Lisa — had earned her degree and all her required certifications. Delighted to work in her chosen field, she was hired to be in charge of the rec center when I wasn’t on the premises….
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How to Develop Future Leaders

Out of curiosity, I recently Googled “leader.” The results varied considerably — from “the person who leads or commands a group, organization or country” to a bicycle shop in San Diego to the name of the daily newspaper in Eau Claire, Wis. But my favorite definition was this one: “The main growing shoot of a…
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