By now, it should be no surprise that General Electric has been among the world’s most admired companies for years. Why so much success? Because GE develops its people. Although…
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What the Leisure Industry Can Learn from the World’s Most-Admired Company
By | Filed Under: Customer Service & Fan Experience, Leadership, Loyalty & Retention, Staff Training
12 Ways to Work on Next Year’s Game Plan Today
By | Filed Under: Leadership, Staff Training
Ah, late summer and early fall — one of my favorite times of the year. This is when many professional sports teams and other organizations begin planning for the following…
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The Coach Approach: How Winning Managers Help Employees
By | Filed Under: Culture, Leadership, Loyalty & Retention, Staff Training
Time for a short story: When I was a recreation center manager, one of my employees — let’s call her Lisa — had earned her degree and all her required…
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