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Host a Championship-Caliber Webinar

Presenting a successful webinar is the result of planning with purpose and intent. You must take several steps to ensure your participants sign off feeling educated and that their time…
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Turn Your Employees Into Experts

My first visit to Dubai was in June 2005, to provide training for Jumeirah Group. Leaders at that company understand that to create a service-oriented culture, they need to fosterĀ a…
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How to Get Employees Excited About Training

A mere 30 seconds prior to a training session I was giving in Colorado, six people stumbled in looking like prisoners on a chain gang. They were followed by their…
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