By now, it should be no surprise that General Electric has been among the world’s most admired companies for years. Why so much success? Because GE develops its people. Although…
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What the Leisure Industry Can Learn from the World’s Most-Admired Company
By | Filed Under: Customer Service & Fan Experience, Leadership, Loyalty & Retention, Staff Training
The Coach Approach: How Winning Managers Help Employees
By | Filed Under: Culture, Leadership, Loyalty & Retention, Staff Training
Time for a short story: When I was a recreation center manager, one of my employees — let’s call her Lisa — had earned her degree and all her required…
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How to Develop Future Leaders
By | Filed Under: Leadership, Staff Training
Out of curiosity, I recently Googled “leader.” The results varied considerably — from “the person who leads or commands a group, organization or country” to a bicycle shop in San…
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